Privacy Policy

This privacy policy explains how About the Bees VOF collects, uses, and processes personal data when you access and use the website scenio.eu (the "Website"). This policy describes your privacy rights and how they are protected in accordance with the General Data Protection Regulation (GDPR) of the European Union.

1. Data Controller

The data controller responsible for the processing of your personal data on this platform is:

About the Bees VOF
De Lochtstraat 33
1030 Brussels, Belgium
Enterprise / VAT number: BE0668.667.619
Email: team@scenio.eu

2. Collection of Personal Data

When you use our Website, you may be asked to provide personal data that can be used to contact or identify you. The personal data we may collect includes, but is not limited to:

  • Contact & communication data: Name, phone number, email address, and the content of your message when you get in touch with us.
  • Customer & order data: Name, phone number, email address, and necessary billing or transaction details (in case of purchases of tickets, services, or products).
  • Newsletter subscription data: Email address and date/time of subscription for our periodic updates and editorial highlights.
  • Usage & technical data: Information automatically collected when browsing our Website, such as:
    • The (anonymized) IP address of your device;
    • Browser type and version;
    • Operating system;
    • Time and date of your visit and pages viewed;
    • Referring URL (the page that led you to our Website).
  • Spam & bot protection: To protect our forms against automated abuse, we use Cloudflare Turnstile, a privacy-friendly verification technology that assesses behavior without invasive tracking.

3. Legal Basis for Processing

We process personal data based on the legal grounds set out in Article 6 of the GDPR:

  • Performance of a contract: Delivering and managing services you have requested, supplying products/tickets, or contacting you regarding your requests.
  • Consent: When you provide explicit consent for specific processing activities (such as receiving our newsletter or accepting non-essential cookies). You may withdraw your consent at any time.
  • Legitimate interest: Ensuring the security and smooth operation of our Website, preventing fraud and spam, and analyzing aggregated website analytics to improve our services.
  • Legal obligation: When we are required by law to retain or disclose specific information to competent authorities.

4. How We Use Your Data & Retention Periods

About the Bees VOF uses your personal data for the following specific purposes:

  • Service delivery: To provide and maintain our services and any products or tickets.
  • Contact & follow-up: To inform you about updates regarding our services or to respond to your inquiries.
  • Analytics & optimization: To perform statistical analyses on Website performance and usage.
  • Marketing & newsletter: To send you curated city stories, recommendations, and editorial newsletters, provided you have explicitly consented.

We retain your personal data no longer than necessary for the purposes for which it was collected, applying the following retention periods:

  • For service delivery & customer relationship: Customer data is retained for the duration of the customer relationship and at least two years (or as legally/fiscally required) following contract termination.
  • For analytics: A maximum of 12 months.
  • For marketing & newsletters: As long as you remain subscribed. Every newsletter contains an immediate unsubscribe link.
  • For general correspondence: As long as needed to fully address your inquiry (up to 24 months after the last interaction).

5. Sharing Your Data

We never sell or rent your personal data to third parties. We only share personal data with third parties when necessary to deliver our services, including:

  • IT service providers & hosting partners: For secure server infrastructure within the European Economic Area (EEA).
  • Analytics partners: We use analytics tools (such as Google Analytics) to evaluate website performance under data processing agreements.
  • Marketing partners & email delivery platforms: For reliably distributing newsletters and communications (subject to your consent).
  • Legal obligations: When legally required by supervisory authorities, court orders, or applicable legislation.

All third-party processors are contractually bound to treat your data confidentially and securely in accordance with GDPR requirements and our instructions.

6. Your Rights Under the GDPR

Under the GDPR, you have the following rights regarding your personal data:

  • Right of access: You have the right to know what personal data we process about you and receive a copy.
  • Right to rectification: You can request correction of inaccurate, incomplete, or outdated data.
  • Right to erasure ('right to be forgotten'): You can request deletion of your personal data, unless legal or contractual obligations require us to retain it.
  • Right to restriction of processing: You can request that processing of your data be temporarily restricted.
  • Right to object: You can object to data processing based on legitimate interests.
  • Right to data portability: You have the right to receive your personal data in a structured, commonly used, machine-readable format.

To exercise any of these rights, please contact us at team@scenio.eu. We will respond within 30 days.

7. Cookies & Cookie Management

We use cookies to ensure proper Website functionality and enhance your user experience:

  • Strictly necessary cookies: Essential for the operation and security of the Website; these do not require consent.
  • Statistical, marketing, and functional cookies: Used with your explicit consent via our cookie banner to analyze browsing patterns and deliver relevant content.

You can review detailed cookie descriptions and adjust or withdraw your consent at any time via our cookie preferences tool (accessible via the link in the Website footer), without affecting the lawfulness of processing prior to withdrawal.

8. Disabling Cookies in Your Browser

You can also refuse or delete cookies through your browser settings. Guidance for common browsers is available at:

9. Data Security

We take appropriate technical and organizational measures to safeguard your personal data against loss, misuse, unauthorized access, disclosure, alteration, or destruction (including encrypted SSL/TLS connections and regular system maintenance). While no Internet transmission is 100% secure, About the Bees VOF undertakes all reasonable measures to protect personal data.

10. Changes to This Privacy Policy

About the Bees VOF may update this privacy policy periodically. Any changes will be posted directly on this page. We encourage you to review this policy on a regular basis.

11. Complaints

If you have a concern regarding our data processing, please contact us first. You also have the right to lodge a complaint with the supervisory authority:

Data Protection Authority (GBA / APD)
Drukpersstraat 35, 1000 Brussels, Belgium
Website: dataprotectionauthority.be
Email: contact@apd-gba.be

Contact us

Get in touch via team@scenio.eu

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